January 26, 2023

Learn more about Microsoft Teams calling

The Office of Information Technology is encouraging faculty and staff to learn more about the Microsoft Teams calling feature.

Microsoft Teams (MS Teams) is a robust workspace tool, allowing users to store and share files, host meetings and collaborate in real time, as well as providing various methods to communicate. Teams calling enables users to make and receive calls from any device with an internet connection and MS Teams access. The OIT successfully introduced this tool to early adopters across campus and is ready to discuss Teams calling with new groups that may be interested.

Like a traditional phone, Teams calling allows users to make and receive calls across campus, locally, and around the world. Unlike a traditional phone, Teams calling can be used from any device with an internet connection and enables SIU faculty and staff to use their university phone number regardless of what device or location they are placing a call from.

Teams calling also provides typical features such as voicemail, call transfer and waiting, and call delegation, as well as unique features that include real-time voice transcription of calls and meetings. There is also the convenience of an instant phone book comprising the user’s entire Outlook contacts list. In addition, group calls, as well as live audio and video meetings, can be conducted in real time or scheduled with selected participants.

The OIT invites any interested group to explore the uses and power available in this remarkable tool. To learn more about Teams calling and the advantages of transitioning, email Rodney Emery, information technology technical associate, at remery@siu.edu.