August 12, 2020

Multi-factor authentication now available for network sign-on

The Office of Information Technology (OIT) is completing work on single sign-on and the transition to a new sign-in process that makes network access easier for users. 

Users should enter their SIU email address and password (in lieu of a network ID) when they see the new sign-in window with the clock tower image. 

With this change near completion, OIT has turned on multi-factor authentication (MFA). This additional step dramatically increases system security as well as that of user accounts and credentials. MFA requires that users sign in with their SIU credentials — an SIU email address and password — and then accept a “push notification” delivered via a phone or mobile device. 

A secondary option allows use of an MFA token, a small, SIU-specific device that generates a unique code to be entered along with SIU credentials. MFA authentication is not required every time users sign in, but will be requested and required at regular intervals. 

Users are strongly encouraged to enroll in MFA now to increase campus security as the new academic year begins. Enrollment will remain voluntary through Dec. 31, but as of January, 2021, users will not be able to access SIU systems without using MFA.  

Faculty, staff, and students can enroll in MFA by going to, OIT has simplified the process for activating DUO, the app that makes MFA possible. To install the app, click on the DUO Security tab and follow the prompts. Complete instructions are available here. If you are already using VPN, you have already loaded DUO and are ready to use MFA.  

Visit the SIU Credentials webpage to learn more about MFA. If you need help, or have questions, contact SalukiTech at 618/453-5155 or 

The single sign-on transition schedule is available for review here. Individuals and departments may get more information or purchase MFA tokens through SalukiTech at (618) 453-5155 or These are SIU-specific devices. The cost is $25 per token.