February 27, 2017

SalukiTech Help Portal is available

Faculty, staff and students who need support from the Office of Information Technology can make a request through the SalukiTech Help Portal. 

The all-in-one portal is easy to use – sign in with your Saluki network ID and password, select the option you need, and enter the request. 

The service catalogue offers multiple options in well-defined categories, including account management, email, applications, systems, security, networking, printing and software. A short form after you select your option helps document the problem and submitting the form will log it as a request to SalukiTech for attention. Requests can be submitted at any time throughout the year and the portal provides a status on your request.

For urgent needs, email or call SalukiTech at 453-5155 to see if the request or issue can be quickly resolved over the phone. If the request requires more attention, the support team uses the portal to log and manage requests. New items will be added in the future to the portal.